Beyond Marketing: Building Brand Fandom in a Fragmented World
brand fandom

Beyond Marketing: Building Brand Fandom in a Fragmented World

Marketing teams spend countless hours planning product launches and feature rollouts. It is familiar territory, a cycle of refining messages and chasing awareness. Yet while brands focus on their internal…

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Rewards Matter to Consumers, But Usage Lags Behind Expectations
loyalty program engagement

Rewards Matter to Consumers, But Usage Lags Behind Expectations

There is a peculiar disconnect happening in the world of customer loyalty. On one hand, shoppers are vocal about wanting better rewards and exclusive perks. On the other hand, a…

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AI Is Not a New Marketing Problem. It Is a New Brand Interface.
AI brand interface

AI Is Not a New Marketing Problem. It Is a New Brand Interface.

The Familiar Ring of Disruption There is something oddly comforting and simultaneously terrifying about artificial intelligence in marketing. It feels brand new, but the challenges it presents are anything but.…

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