Rewards Matter to Consumers, But Usage Lags Behind Expectations
loyalty program engagement

Rewards Matter to Consumers, But Usage Lags Behind Expectations

There is a peculiar disconnect happening in the world of customer loyalty. On one hand, shoppers are vocal about wanting better rewards and exclusive perks. On the other hand, a…

Continue ReadingRewards Matter to Consumers, But Usage Lags Behind Expectations
Unilever and Samsung Use Spider-Man to Launch Co-Branded Products
brand partnership marketing

Unilever and Samsung Use Spider-Man to Launch Co-Branded Products

A blockbuster movie partnership is reshaping how two major brands approach product launches this season. Unilever’s hydration brand Liquid I.V. and consumer electronics giant Samsung have both swung into action…

Continue ReadingUnilever and Samsung Use Spider-Man to Launch Co-Branded Products
AI Widens the Accountability Gap: How CMOs Can Fix It
AI accountability in marketing

AI Widens the Accountability Gap: How CMOs Can Fix It

The promise of artificial intelligence has always been about speed and scale. Marketers have watched AI tools automate bidding strategies, personalize email campaigns, and churn out content at a pace…

Continue ReadingAI Widens the Accountability Gap: How CMOs Can Fix It