M+C Saatchi NA Launches Entertainment Division for Branded Content
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M+C Saatchi NA Launches Entertainment Division for Branded Content

The line between entertainment and advertising has become so blurry that even industry insiders sometimes struggle to tell them apart. It is a shift that major agencies cannot afford to…

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Third-Party AI Tools Outperform Brand Chatbots in Customer Service
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Third-Party AI Tools Outperform Brand Chatbots in Customer Service

The landscape of customer service technology is shifting in ways that few marketers anticipated. While the promise of brand chatbots once dominated conversations about automation and efficiency, recent data tells…

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